Defining resource constraints

First principles

Before you can optimise your routes, you need to configure constraints related to resources needing to visit customer accounts. This step is an essential step prior to geoscheduling.

This step consists essentially of defining:

  • working hours for each day of the week
  • lunch break times, or times of other breaks for each day of the week
  • authorisation for each day to add a night away between two days of work
  • parameters for nights away when they are activated on at least one day of the week

These parameters can be defined:

  • on one resource in particular
  • on a selection or group of resources

Utilisation

> Human Resources tab

The Human Resources tab allows you to define the address of each resource and geocode this address, as well as define the geoscheduling options while describing the week type in terms of working hours or breaks, and nights away.

Configure scheduling options for one or several resources 

To configure scheduling options for one or several resources:

  1. Select the Human Resources tab listing all resources available for geoscheduling.
  2. Select the resource or resources to modify
  3. Click on Modify to open the window used to configure resources:

The window for configuring resources breaks down into two sections:

  • the Information section serves to define and geocode the resource’s address, that could define the departure and arrival point for routes. Refer to the relevant help section for Geocoding resources.
  • the Week section defines parameters for the week type for a resource:

The following parameters can be defined:

  • Working days: the check-boxes in front of each day of the week define the days worked; when the check-box is checked, the day is worked, when it is unchecked, the day is unworked
  • Start of the working day: the start time for the working day, before which no visit can be scheduled
  • End of the working day: the finish time for the working day, after which no visit can be scheduled  
  • Start lunch period: the start time for the lunch break time window; the lunch break is said to be floating since it is linked to the Lunch break duration (in minutes) parameter
  • End lunch period: the end of the lunch break time window; the lunch break is said to be floating, since it is linked to the Lunch break duration (in minutes) parameter  
  • Lunch break duration (in minutes): lunch break duration, expressed in minutes, that will be inserted during the time window defined via the Start lunch period and  End lunch period parameters
  • Night away allowed: this check-box authorises or not nights away (without return to the start address, so the route can be spread over several days); when the check-box is checked on one day, this day can then be tracked from one night away until the next day, the route can be continued over the next two days between the last stop of the day, and the first stop of the following day.   
  • Minimum travel duration to  take a night away (in minutes): the minimum travel duration allowing you to trigger addition of one night between two days; if the time away exceeds this duration, a night away will then be added in the agenda;  this parameter will only take effect if at least one day is checked in the Night away allowed check-box
  • Maximum number of nights away per week: the maximum number of nights away authorised per week; in effect, each day of the week can authorise one night away, but a maximum number can also be defined; this parameter will only take effect if at least one day is checked in the Night away allowed check-box

Once the parameters have been defined, save them for this resource using the Save button at the lower right-hand side of the Week section.

The Back to the list of users link at the bottom left of the options for the week allows you to return to the list of resources.


More help...

Consult Opti-Time for Salesforce Help to find out how to:


Back to Opti-Time for Salesforce Help